Privacy Policy

Last updated October 26, 2026

This policy explains what the DoseCall app ("DoseCall", "we") collects, why, who we share it with, and the choices you have. DoseCall is published on Google Play by Falcon BJR. Contact: auracryptoai@gmail.com.

What we collect

• Account: your name, email address and Google account ID when you sign in with Google.
• Profile: the name you enter, any health conditions you choose to add, your family contact's name, phone and email, your time zone and language.
• Medicines and doses: medicine names, doses, instructions, schedules, pill counts, and whether each dose was taken, skipped or missed.
• Nurse calls: during a call your voice is streamed in real time to our voice provider so the assistant can understand and answer you. We do not store the audio. We store the text transcript, a short summary, your mood score, and any symptoms, readings (like blood sugar or blood pressure) and alerts recorded during the call.
• Device: a one-way hash of your Android device ID and the device model. We use it to keep your account secure and to give one free trial per device.
• Notifications: a push notification token, so family members get alerts.
• Purchases: your Google Play subscription status and purchase token. Google handles payment; we never see your card.

How we use it

• To send reminders, run nurse calls, and keep your dose and call history.
• To show your information to family members you link with an invite code, and to alert them about urgent signs, unanswered calls and missed doses.
• To give one free trial per person and device, process subscriptions, prevent abuse, and answer support requests.

We do not sell your data, use it for advertising, or share it with data brokers. There are no ads in DoseCall.

Who processes it

• Cloudflare — hosting and database (United States).
• Deepgram — speech recognition and the assistant's voice, in real time. Deepgram uses OpenAI models to generate the assistant's replies.
• Google — Sign in with Google, Google Play billing, and Firebase Cloud Messaging for notifications.
• Family members you link — they can see your medicines, doses, calls, alerts, symptoms and readings until you remove them.

We may disclose information if required by law or to protect someone's safety.

How long we keep it

We keep your data while your account is open. When you delete your account, your data is deleted right away from the live database and from backups within 30 days. To prevent repeat free trials we keep only one-way hashes of your email and device ID, which cannot be turned back into them.

Your choices

• Edit your details in the app (Settings → Your details).
• Remove a family member in Settings → Family, or turn off nurse calls in Settings.
• Delete your account in the app (Settings → Delete my account) or on the web on our account deletion page.
• Ask for a copy of your data or ask a question: auracryptoai@gmail.com. We answer within 30 days.

Consumer health data

Information about your medicines, doses, symptoms, readings and how you feel is consumer health data under laws such as Washington's My Health My Data Act and similar laws in Nevada and Connecticut. We collect it from you (in the app and during calls) only to provide the service you asked for, with your consent given when you set up the app. We share it only with the processors and family members listed above. You can see, delete, or withdraw consent for it at any time using the choices above or by emailing auracryptoai@gmail.com. We will never sell it.

Security

All data is encrypted in transit (HTTPS) and access is limited to your account and the family members you link. If a breach of your health information ever happens, we will notify you and the U.S. Federal Trade Commission as required by the FTC Health Breach Notification Rule.

Children

DoseCall is for adults 18 and over. We do not knowingly collect data from children.

Not medical advice

DoseCall is a consumer app, not a healthcare provider or medical device. The assistant is not a doctor. In an emergency, call 911.

Changes

If we change this policy we'll update the date above and tell you in the app if the change is important.